Shipping Policy

At Chic-Québec, we are committed to ensuring that your purchases are processed, shipped and delivered quickly and efficiently, at no additional cost to you. Our shipping policy is outlined below to provide you with clear information on how we handle your orders.

Processing Time:

All orders are processed within 1-2 business days. Please note that we do not ship or deliver on weekends or holidays.

Delivery time :

Our average delivery time in Canada is 7-12 days, depending on your location and the performance of the local postal service. It is important to keep in mind that these delivery times are estimates and may vary due to external factors beyond our control.

Shipping Method:

To ensure your order reaches you in a timely manner, we use a variety of reputable carriers. The choice of carrier is determined by the dimensions, weight and destination of your order.

Shipping Costs:

Shipping is free on all orders, with no minimum purchase requirement. We believe in providing an exceptional shopping experience without the added worry of shipping costs.

Tracking Your Order:

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the progress of your package online.

Contact Us:

If you have any questions regarding the shipping and delivery of your order, please do not hesitate to contact us at store@chichquebec.ca . Our customer service team is available to assist you.

We thank you for choosing to shop at Chic -Québec and we look forward to providing you with the best possible service.