Privacy Policy

Last updated: 2025-08-12

At ChicQuébec.ca , we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and how we protect it.

1. Collection of personal information

We may collect the following information:

  • Name, address, telephone number, email address

  • Payment information (securely processed by third parties)

  • IP address, browsing data and purchase history

This information is collected when you:

  • Create an account or place an order

  • You subscribe to our newsletter

  • Contact our customer service

2. Use of Information

We use your data to:

  • Process your orders and payments

  • Ship your purchases and provide you with tracking

  • Respond to your requests and provide customer support

  • Send you promotions, offers and updates (with your consent)

  • Improve our site and services

3. Sharing of information

We do not sell your personal information.
However, we may share them with:

  • Our payment providers (e.g. PayPal, Stripe)

  • Our shipping partners (e.g. Canada Post, Purolator)

  • The competent authorities, if required by law

4. Data security

We implement technical and organizational measures to protect your data against unauthorized access, use or disclosure.

5. Cookies

We use cookies to:

  • Make it easier to navigate and log in to your account

  • Analyze site usage and improve customer experience
    You can disable cookies in your browser settings, but some functionality may be limited.

6. Your rights

In accordance with Canadian law, you can:

  • Access the information we hold about you

  • Ask for their correction

  • Withdraw your consent to their use
    To exercise these rights, contact us at store@chicquebec.ca .

7. Changes to the Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.

8. Contact

For any questions regarding our Privacy Policy:
📧 store@chicquebec.ca